PPD Remote Jobs Customer Support Jobs
Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company: Ppd
Descriptions:
PPD Remote Jobs Customer Support Jobs
Discover Impactful Work:
As a Project Support Coordinator II, you will provide administrative and technical support to project teams including planning, organizing and coordinating responsibilities at a global level with supervision (as required) of the operational activities. You will assist with initial setup, ongoing maintenance of various systems, data entry completion and maintenance of database repositories. The role assists in preparing reports and data collection for analysis. You will also support audit readiness by ensuring files are reviewed on schedule, as detailed in the organization’s SOPs/Client specific guidance document. You will support project documentation and systems by managing access requests, tracking project level documents and maintaining electronic trial master file audit readiness by conducting regular file reviews.
Job Responsibilities:
Coordinates, oversees and completes functions on assigned trials activities detailed on the task matrix.
Performs department, Internal, Country and Investigator file reviews as assigned and documents findings in appropriate system.
Ensures allocated tasks are performed on time, within budget and to a high quality standard. Brings up cases of variances (overburn/underburn).
Supports the maintenance of study specific documentation and systems including, but not limited to: study team lists, tracking of project specific training requirements, system access management, and tracking of project level activity plans in appropriate system.
Supports scheduling and organization of client and/or internal meetings with completion and distribution of related meeting minutes.
Exports and prepares study metrics reports.
Maintains vendor trackers.
Assists with coordination and compilation of Investigator Site File (ISF) template and pharmacy binder, with instruction from the Clinical Team Manager.
When required attends Kick off and Project Launch meetings and takes notes, supports initial study set-up.
Job Qualification
Education
Bachelor’s degree/High/Secondary school diploma or equivalent and relevant formal academic/vocational qualification.
PPD Remote Jobs Customer Support Jobs
Knowledge, Skills, Abilities
Excellent command of English – verbal and written.
Good digital literacy, proficient in MS Office (Word, Excel, and PowerPoint) and ability to obtain knowledge and learn the required clinical trial systems.
Ability to work in a team or independently as required.
Good organizational and time management skills as well as strong attention to detail with proven track record to handle multiple tasks efficiently and effectively.
Flexibility and adaptability to provide efficient support while meeting tight project timelines.
Ability to effectively analyze project-specific data/systems to ensure accuracy and efficiency.
Proven ability to attain and maintain a good working knowledge of applicable Country Regulations (if required), ICH Good Clinical Practices, and organization/Client SOPs and WPDs for all non-clinical/clinical aspects of project implementation, execution and closeout.
Strong customer focus and good interpersonal skills.
Effective oral and written communication skills.
PPD Remote Jobs Customer Support Jobs
About the Ppd Company:
Ppd is a prominent United Kingdom-based company specializing in pharmaceutical research and development services. With a global presence and a focus on accelerating drug discovery and development, Ppd provides comprehensive solutions to pharmaceutical, biotechnology, and medical device companies.
Established to support the complex needs of the healthcare sector, Ppd offers a wide range of services, including clinical trial management, laboratory services, and regulatory consulting. The company is renowned for its expertise in conducting clinical trials, managing data, and navigating regulatory environments, ensuring that new therapies meet stringent safety and efficacy standards.
Ppd’s commitment to innovation and excellence is reflected in its use of cutting-edge technologies and methodologies. By integrating advanced analytics and state-of-the-art laboratory facilities, Ppd helps clients optimize their research processes and bring new treatments to market more efficiently.
The company’s customer-centric approach emphasizes collaboration and transparency, working closely with clients to tailor solutions that address specific project needs and challenges. With a track record of successful collaborations and a reputation for high-quality service, Ppd is a trusted partner in the global healthcare landscape.
Operating within the dynamic and highly regulated pharmaceutical industry, Ppd continues to play a pivotal role in advancing medical science and improving patient outcomes through its specialized services and expertise.
PPD Remote Jobs Customer Support Jobs