Intuitive Remote Jobs Customer Support Jobs
Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company: Intuitive
Descriptions:
Intuitive Remote Jobs Customer Support Jobs
As part of the regional Marketing team reporting to the regional Senior Group Marketing Manager, the Marketing Assistant is responsible for supporting the UKI marketing team with programs, projects, customer events and communications. This role provides administrative and logistical support for the organization of marketing and sales events in coordination with the events team. This position will support the marketing team with the creation, approval submission and distribution of marketing materials. Additionally, the Marketing Assistant will coordinate and assist with customer communications using digital channels.
Roles and Responsibilities:
Events
Supporting the Marketing Events Specialist with coordinating and organizing local customer events, including preparing speaker agreements, processing POs and ensuring compliance and processes are met.
Supporting the Marketing Events Specialist with tradeshows on site when required.
Provide logistical support to the sales team with Truck system bookings.
Marketing Communication
Serve as point of contact and project coordinator for customer-facing Marketing Communication projects; work both independently and collaboratively with cross-functional contributors.
Coordinate direct customer communications through digital channels.
Initiate and manage the content creation process, including regionalizing collaterals for the UK & Ireland markets.
Collaboration with branding and design teams across EU and Global
Serve as the point of contact for all submissions via the Content Management System
Prioritize and handle numerous projects and tasks using project tracking systems and databases to help maintain high quality (timelines & budget) collaboration within the EU Marketing team and US global creative team, approved content, files, and descriptions.
Working with commercial and regional marketing team on customer training events to include assisting with presentation communications as required.
Administrative Tasks
As required, coordinate logistics for production and delivery of promotional materials for scheduled events, manage production within budget, working with key vendors through a purchase order system.
Create contracts, new vendors, process Purchase Orders (POs) and invoices, for these events and get manager’s approval and signatures.
Prepare and send speaker fees agreement and organize their travel & accommodation when applying.
Coordinating customer surveys, leads and contacts to create accurate records within the CRM system and email marketing database.
Qualifications
Required Knowledge, Skills, and Experience:
Apprenticeship or bachelor’s degree or equivalent experience in event management, marketing, preferably acquired in an international, fast paced and changing environment.
Minimum 1-2 years’ work experience in events management and / or marketing.
Languages (spoken and written): fluency in English required.
Good interpersonal, verbal, and written skills coupled with ability to interact with a variety of departments and customers (marketing, sales, market access, and healthcare professionals).
Self-starter with ability to edit and update Microsoft Office, Adobe Acrobat and HTML files, working effectively using content management systems and document control systems for approvals.
Strong organizational skills and ability to work in a team-environment providing cross- functional support.
A keen ability to coordinate projects, organizing, prioritizing, and coping with various tasks.
Flexible and reliable, and strong attention to details.
Travel up to 10% -15% required, mostly in the UK region.
Location: Oxford – Full time (3 days per week in office)
Intuitive Remote Jobs Customer Support Jobs
About the Intuitive Company:
Intuitive Surgical is a leading global medical technology company known for pioneering robotic-assisted surgical systems. While headquartered in Sunnyvale, California, USA, Intuitive Surgical’s innovative technology has a significant presence in the United Kingdom, where it supports advanced surgical procedures.
In the UK, Intuitive Surgical’s da Vinci® Surgical System is widely utilized across various hospitals and medical institutions. This robotic platform enhances precision, control, and flexibility in minimally invasive surgeries, which include procedures in urology, gynecology, cardiothoracic surgery, and general surgery. By enabling surgeons to perform complex operations through small incisions, the da Vinci® system aims to improve patient outcomes and reduce recovery times.
Intuitive Surgical’s UK operations involve the installation and maintenance of these systems, training for medical professionals, and ongoing support to ensure optimal use of the technology. The company collaborates closely with NHS trusts and private healthcare providers to integrate its systems into surgical practices, contributing to advancements in patient care and surgical techniques.
Through its commitment to innovation and excellence, Intuitive Surgical continues to impact the field of surgery in the UK, driving improvements in surgical outcomes and patient recovery experiences.
Intuitive Remote Jobs Customer Support Jobs