Customer Support Specialist (Part-Time – Weekends)

Job Title: Customer Support Specialist (Part-Time – Weekends)

Job Type: Part-Time

Salary Unit: Hourly

Working Hours: Under 4 hours (Weekends only)

Company: Amazon

Benefits: Health, Dental, Paid Training, Paid Vacations

Job Summary:

Amazon is seeking a Customer Support Specialist to join our team for a part-time weekend position. The position involves working under 4 hours per day, offering an excellent hourly rate, and comes with benefits such as health and dental coverage, paid training, and paid vacations.

Job Description:

As a Customer Support Specialist, you will be the first point of contact for our customers, helping them navigate through our products and services, and resolving any issues they may have. The ideal candidate will be a problem solver, have excellent communication skills, and be able to handle difficult situations with a positive attitude.

Responsibilities:

– Respond to customer inquiries via phone, email, and chat

– Provide product and service information to customers

– Resolve product or service problems by clarifying customer’s complaint, determining the cause of the problem, and selecting the best solution to solve the problem

– Maintain customer records by updating account information

– Contribute to team effort by accomplishing related results as needed

Requirements:

– Strong problem solving and decision-making skills

– Excellent verbal and written communication skills

– Ability to handle stress and stay calm in difficult situations

– Tech-savvy and familiar with CRM systems and practices

– Must be available to work weekends

Benefits:

– Competitive hourly rate

– Health and dental coverage

– Paid training

– Paid vacations

Educational Qualifications:

– High School diploma or equivalent

– Bachelor’s degree in a related field is a plus

Experience:

– Previous experience in a customer support role is preferred but not essential as full training will be provided

Company Overview:

Amazon is a multinational technology company based in Seattle. It focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It’s considered one of the Big Five companies in the U.S. information technology industry, along with Google, Apple, Microsoft, and Facebook. It’s been referred to as “one of the most influential economic and cultural forces in the world.”

Amazon is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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If you have the skills and are seeking a challenging, rewarding role within a world-leading tech company, please apply today!

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