Client Account Manager, Large Customer Sales (Telco)

We are looking for a Senior Client Account Manager to join the Telco vertical of our Large Customer Sales team. This person will closely collaborate with a Client Partner on campaign execution and optimizations to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform.

 

This role is required to be based out of Los Angeles or New York.

 

Responsibilities:

  • Collaborate closely with Client Partners to meet and exceed your client’s marketing goals
  • Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year Reddit revenue growth
  • Lead and execute campaign launches from start to finish, delivering insightful optimization recommendations to agency and client partners
  • Act as the primary point of contact for internal account operations, including managing revenue delivery, troubleshooting issues, and escalating when necessary
  • Educate brands and media agencies, effectively communicating Reddit’s value proposition and best practices for advertising on the platform
  • Consult clients on their awareness and direct response objectives, partnering closely with Client Partners to craft thoughtful and creative media plans
  • Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles
  • Dive deep into campaign performance data, audience and competitor insights, seasonality, and market and performance trends to develop KPI-driven campaign recommendations
  • Proactively seek and represent client needs and asks to cross-functional stakeholders
  • Shape Reddit’s native ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders

 

Required Qualifications:

Other Jobs You May Be Interested In

  • 7-12 years of experience in advertising sales and account management
  • Strong understanding of customer marketing funnel and traditional marketing ecosystem
  • Expertise with performance/direct response campaigns
  • Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors
  • Understanding of Digital measurement, tracking fundamentals and mobile measurement partners
  • Tenacious and entrepreneurial approach to working through product, process, and client challenges
  • Experience cultivating strong relationships with external partners
  • Exceptional communication and interpersonal skills
  • Ability to work in a fast-paced and unstructured work environment
  • High attention to detail
  • Proficiency in Excel preferred
  • BA / BS degree or equivalent work experience

 

 

Benefits:

  • Comprehensive Healthcare Benefits
  • 401k Matching
  • Workspace benefits for your home office
  • Personal & Professional development funds
  • Family Planning Support
  • Flexible Vacation (please use them!) & Reddit Global Wellness Days
  • 4+ months paid Parental Leave
  • Paid Volunteer time off

 

Client Account Manager, Large Customer Sales (Telco)