Job Summary
Job Type: Full-Time
Salary: $15 – $18 per hour
Working Hours: 8-hour shifts
Company: AT&T
Location: Texas
Benefits: Health, Dental, Paid Training, Paid Vacations, 401(k) matching
Description
AT&T is seeking enthusiastic Call Center Customer Support representatives to join our team in Texas. As a part of our customer support team, you will be responsible for providing excellent customer service to our clients, resolving their issues, and ensuring a high level of customer satisfaction.
Requirements
- High School Diploma or equivalent
- Excellent communication skills
- Basic computer literacy
- Ability to handle stressful situations calmly
- Previous customer service experience is a plus
Responsibilities
- Answering inbound calls from customers
- Handling customer inquiries and complaints efficiently
- Providing information about our products and services
- Documenting all interactions in the company’s CRM system
- Meeting performance targets and KPIs
Benefits
- Comprehensive Health and Dental insurance
- Paid Training programs
- Generous Paid Vacations
- 401(k) matching
- Opportunities for career advancement
Educational Qualifications
- High School Diploma or equivalent required
Experience
- Previous customer service experience preferred but not mandatory
Company Overview
AT&T Inc. is a modern media company whose mission is to inspire human progress through the power of communication and entertainment. We bring together premium video content, a large base of direct-to-consumer relationships, high-speed networks optimized for video, and an advertising technology platform that maximizes yield for our content creators. At AT&T, you’ll be part of the change agents who improve lives and create new ways of living.
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