MacDetroit, a new division of DetroitIT, is seeking an Apple Support Specialist to support our Apple managed services clients.
Job Responsibilities:
Accept and respond to end-user support tickets and projects according to client contract, processes and policies, within the appropriate contracted timeframes.
Provide onsite and remote desktop support for OSX clients 10.4 to to 10.9.
User account setup using local, open directory and active directory.
Migration of user data from system to system.
Imaging of Mac’s using Netboot/Netimage or similar product such as Casper.
Other Jobs You May Be Interested In
- Online Data Entry Jobs Part Time – Work From Home Job
- Customer Service Escalations Phone Rep- PT- Remote
- Virtual Assistant/Social Media Manager
- (Full Time AT Walmart) Online Remote Jobs Customer Support – Hiring Now
- (Work At Home) Data Entry – Remote – Admin Assistant
- Executive Virtual Assistant (US Based Client) at Intelassist
- Remote Fedex Entry Level Jobs(Work At Home) – Hiring Now
- Data Entry Clerk (Remote)
- Customer Service Representative (Full-Time)
- UPS Data Entry Job (Remote) $20/H – WFH
- Remote Data Entry Specialist
- Walmart Careers (Work Remote From Home) – Hiring Now
- Customer Service Agent (Part Time)
- [Entry Level/No Experience] Fedex Remote data entry jobs – Apply For This Job
- UPS Remote Jobs (Data Entry, Full Time) – Indeed Jobs
- Ups Data Entry Work From Home Job – part-Time
- (Online Remote Jobs) Walmart Data Entry Work From Home – Indeed
- ( Service Analyst ) UPS Work From Home (Remote) – Hiring Now
- [Entry Level/No Experience] UPS Data Entry jobs From Home – Apply Now
- UPS Remote Data Entry Clerk Typing – Apply Now
- FedEx Data Entry Work From Home Jobs – Immediate Hiring
- FedEx Remote Jobs – No Experience – Work From Home Jobs
- Remote Fedex Entry Level Jobs(Work At Home)
- Walmart Data Entry Remote Jobs for Teens No Experience – Indeed
- [Entry Level/No Experience] Fedex Remote data entry jobs
- Data Entry Remote Jobs at Fedex $25/Hour – Work from Home
- Customer Service Representative
- (Online-Remote Jobs) Fedex Remote Jobs – Work From Home
- No Experience Fedex data entry jobs – Apply Now
- [Remote Part-time jobs] Walmart Data Entry Jobs – Apply Now
- (Remote, Virtual Support) Fedex Data Entry Jobs
- (Online Remote Jobs) Disney Remote Data Entry Jobs for Teens Entry Level
- [Entry Level/No Experience] UPS Data Entry jobs From Home – Apply Now
- (Work From Home Jobs) Fedex Data Entry Jobs $25/Hour
- Customer Service Representative – Remote
- Math's Tutor- Remote Part-Time Jobs , No Experience Required
- Fedex Remote Job (Data Entry, Entry Level) – Online Apply
- Walmart Data Entry Jobs Work From Home Job – Entry Level
- Fedex Careers Remote $28.50/Hour – Work From Home
- FedEx Data Entry (Remote, Part/Full Time) – Work From Home Job
- Freelance Event Crew – Work From Home Jobs In USA
- Fedex Online Customer Service Jobs Remote – Apply Now
- Fedex Data Entry Remote Jobs – Experience Indeed
- Mystery Shopper Remote Jobs (Part Time) – Apply Now
- (Remote Jobs No Experience) Fedex Data Entry Jobs – WFH
- Paid Panel Immediate Start Remote Jobs – Work From Home Part Time
- Customer Care Product Specialist – Work From Home Jobs
- Work From Home No Experience Chat Agent – Part-Time Jobs
- Remote Chat Support Assistant – Work From Home Jobs
- Apple Home Advisor Job in the UK – Apply Now
- Trainee Recruitment Consultant – No Experience Needed (Apply Now)
- Apple Administrative Assistant Remote Jobs – Apply Now
- Disney Data Entry Part Time Remote Jobs – Work From Home Job
- Disney Social Media Customer Supports Job – Work From Home
- Disney Remote Jobs (Data Entry Customer Care) – Hiring Now
- Private Music and Arts Teacher – Flexible Hours, Competitive Pay (Work From Home Job)
- (Remote Jobs No Experience) Disney Data Entry Remote Jobs
- Remote Live Chat Customer Support at Apple – Apply Now
- Amazon Remote Part-Time Jobs – Principal Engineer
- (Online Remote Jobs) Become an Online Italian Tutor – No Experience
- Apple Careers Work At Home, Apple Advisor Job From Home – Apply Now
- Netflix At Home Careers – Data Entry Remote Jobs (Part-Time) $20/H
- Disney Remote Jobs (Data Entry Customer Care) – Apply Now
- Data Entry Clerk Remote Part Time Entry Level- Typing Jobs
- Remote Apple Advisor $25/Hour – Hiring Now
- Amazon Senior Project Engineering Manager, AMZL UK Field Engineering
- Disney Customer Service Remote Jobs – Part-Time Jobs
- Amazon Remote Part-Time Jobs – Principal Engineer
- (Online Remote Jobs) Become an Online Italian Tutor – No Experience
- Apple Careers Work At Home, Apple Advisor Job From Home – Apply Now
- Netflix At Home Careers – Data Entry Remote Jobs (Part-Time) $20/H
- Help Desk Specialist – Part-Time Jobs
- Netflix Remote Jobs(Tagger Jobs, Data Entry) $72000/Year – Hiring Now
- Amazon Operations SEO Manager – Work From Home Jobs
- Delta Customer Service Remote jobs
- Netflix Remote Jobs (Data Entry, Day Shift) $65000/Year – Apply Now
- Netflix Data Entry Jobs (Live Chat, Remote) $40/Hour 2024
Keep clients up to date utilizing apple remote desktop, Filewave and Apple Remote Desktop.
Basic hardware repair including hard drive and memory upgrades.
Apple Support Specialist – Work From Home Jobs
Qualifications
Must have excellent verbal and written communications skills, as you will be working in a customer service environment.
Advanced knowledge of Macintosh (Mac OSX server), OS installation, OSX configuration and trouble shooting, Apple Remote Desktop, cloning OSX desktop, and other Apple end-user products and support elements.
Ability to travel to and from clients sites.
Bachelor’s Degree in an IT related field (preferred).
Apple Certifications at OS level (minimally) and hardware level.
Basic computer hardware repair experience.
Daily reporting to clients.
Tracking time and job notes in job ticketing system and time tracking software.
Apple Support Specialist – Work From Home Jobs
Notes:
This candidate will be tested on his/her technical experience and ability with Apple devices and environment support.
If you do not have Apple Macintosh experience AND certifications, please DO NOT apply for this job.
Additional Information
All your information will be kept confidential according to EEO guidelines
Apple Support Specialist – Work From Home Jobs
